📄 Terms and Conditions
Effective Date: 25/07/2025
Welcome to Bammat.com!
By using our website or placing an order through Bammat, you agree to the following Terms and Conditions. Please read them carefully.
1. Overview
Bammat is a personal shopping and delivery service. Our Captains pick up items on your behalf from selected stores and deliver them to your chosen address.
2. Service Availability
We operate in select areas and during specified hours. Delivery times may vary depending on store availability, traffic, and order volume.
We reserve the right to refuse or cancel any order at our discretion, including in cases of unavailability or suspected misuse.
3. Orders
When you place an order, you agree that:
All information provided is accurate and up to date.
You have the right to authorize us to purchase and deliver the items on your behalf.
You are responsible for ensuring someone is available to receive the delivery.
4. Pricing & Payment
Prices may include service fees, delivery fees, and handling charges. Final prices are confirmed before checkout.
Payments are processed securely through our approved payment providers. We do not store payment information.
5. Returns & Issues
If there is an issue with your order (e.g. missing, damaged, or incorrect items), please contact us at info@bammat.com within 24 hours of delivery.
We’ll do our best to resolve the issue quickly, but please note that return and refund policies may vary depending on the store.
6. Custom Pickup & Delivery Requests
For personalized pickups (e.g. delivering a gift or package), you must provide accurate pickup and drop-off information.
Bammat is not liable for any prohibited, illegal, or restricted items.
7. Limitation of Liability
Bammat is not responsible for:
Delays caused by external factors (e.g. weather, traffic, store delays)
The quality or condition of items prepared by third-party vendors
Loss or damage once an item is delivered as agreed
To the fullest extent permitted by law, Bammat’s total liability is limited to the amount you paid for the specific service or order.
8. User Conduct
You agree not to misuse the Bammat platform. This includes fraud, abuse, harassment, or any actions that disrupt our services or harm others.
9. Privacy
We value your privacy. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your data.
10. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services means you accept the new Terms.
📧 Contact Us
If you have any questions or concerns about these Terms, please email us at:
info@bammat.com
