🔒 Privacy Policy

Effective Date: 25/07/2025
Your privacy matters to us. This Privacy Policy explains how Bammat.com (“Bammat”, “we”, “us”, or “our”) collects, uses, and protects your personal information.

By using our website or services, you agree to the terms outlined below.

1. What Information We Collect

When you use Bammat, we may collect:

a) Personal Information

  • Name

  • Email address

  • Phone number (if provided)

  • Delivery address

  • Payment method (handled securely via third-party processors)

b) Order Details

  • Items requested

  • Preferred stores

  • Special instructions

c) Technical Information

  • IP address

  • Device type & browser

  • Pages visited

  • Cookies and usage data (see Section 6)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Improve and personalize your experience

  • Send order updates and service-related notifications

  • Ensure security and prevent fraud

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Who We Share It With

We only share your information with:

  • Our Captains: So they know what to pick up and where to deliver

  • Payment Providers: To securely process transactions

  • Delivery & Logistics Partners: If applicable for extended services

  • Legal Authorities: Only if required by law

All partners are required to handle your data securely and in compliance with data protection laws.

4. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain uses of your data

  • Withdraw consent (where applicable)

To exercise any of these rights, email us at info@bammat.com.

5. Data Storage & Security

We take reasonable steps to protect your personal information. Your data is stored securely, and access is limited to authorized personnel only.

Payment data is processed by certified third-party providers — we do not store card details.

6. Cookies & Tracking

Our site uses cookies to enhance your experience. These help us:

  • Remember your preferences

  • Analyze site performance

  • Improve our website and services

You can control cookie settings in your browser or choose to disable them.

7. Third-Party Links

Bammat.com may contain links to third-party sites. We are not responsible for their privacy practices. Always review their policies when visiting external websites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date.

We encourage you to review this page regularly.

📧 Contact Us

Questions or concerns about your privacy?
Email us at: info@bammat.com